Customer satisfaction is the #1 priority, so there is a 100% money back guarantee on all non-custom spreadsheets within the first 14 days after purchasing. If you're unhappy with your purchase, just send a refund request to help@getsheetlab.com, and you'll be issued a full refund.
For custom spreadsheets, refunds are unavailable for work already done, but a partial refund can be issued if you decide to cancel your order before it’s completed.
For resell rights, there is a 14-day money-back guarantee. If, within 14 days of your order, you are unsatisfied with your resell rights purchase (whether lifetime or subscription), you can request a full refund.